General conditions of sale The Wellness Thread

Article 1: Scope of application

These conditions apply to all purchases made through The Wellness Thread website. A “client” refers to any individual or organization placing an order through our secure payment platform.

Article 1a: Age limit

To ensure responsible use of our resources, The Wellness Thread only accepts clients aged 16 and older for physical and digital products, and 18 and older for services such as coaching, workshops, and seminars. We take steps to limit access by minors, even though our content is non-explicit. If we become aware that a client or newsletter subscriber does not meet the age requirement, their access will be revoked and any payments refunded. Product returns may be required where applicable.

Article 2: Order

Any order placed on a site belonging to the company The Wellness Thread implies full and unreserved acceptance of these general conditions of sale.

Article 3: Price

All prices are listed in U.S. Dollars and include applicable taxes. Shipping and order processing fees are not included unless otherwise stated. Prices may change at any time; however, the price confirmed at the time of purchase will be honored for that transaction.

Article 4: Payment

Payment is required at the time of order, including for pre-order items. Accepted payment methods include major credit cards. Please note: we do not accept American Express. Secure online payments are processed via Stripe or PayPal, a trusted third-party provider. All payment data is encrypted and transmitted securely. Stripe is solely responsible for the security of its payment system; The Wellness Thread does not store or manage your payment details.

Article 5: Delivery

All products and resources from The Wellness Thread are delivered electronically via email. Please ensure your email address is entered correctly at checkout, as access depends on accurate information. Delivery is typically immediate or within a few minutes of purchase. If you do not receive your materials, please check your spam folder or contact us for support. We will make every effort to ensure you receive your product or a replacement according to your purchase terms.

Article 6: Protection of personal data

The Wellness Thread respects your privacy and handles your personal data in accordance with applicable U.S. privacy laws. By placing an order or subscribing to our email list, you consent to the collection and use of your information for communication, product delivery, and customer support. You may unsubscribe from promotional emails at any time by clicking the link provided at the bottom of each message. We will never sell your email.

Article 7: Company information

The Wellness Thread is a U.S.-based company operating from Vero Beach, Florida. All services and digital products are delivered electronically, and our communications are conducted exclusively via email.

Article 8: Refund Policy for Digital Products

Due to the nature of digital products and immediate access upon purchase, all sales are final. We do not offer refunds, exchanges, or cancellations once a digital product has been delivered. Please review product details carefully before completing your purchase. If you experience any technical issues accessing your materials, contact us and we’ll ensure you receive what you ordered.

Article 9: Health Disclaimer

The Wellness Thread provides educational resources and digital products intended to support general wellness. These materials are not medical advice and do not replace professional care. Results may vary, and no outcomes are guaranteed. By purchasing or using our products, you agree that The Wellness Thread is not liable for any health-related outcomes or decisions made based on our content.